miskafiedSep 20, 20222 minManaging Customer Complaints and Tough SituationsWe have all been there. Sometimes a customer interaction goes poorly, or you get an angry message in your inbox about your company or a...
miskafiedFeb 3, 20212 minClose the Loop on CommunicationsCompetition for clients, customers, patients, students—no matter the sector—is steep in the New York-Metro area. In a market where every...
miskafiedFeb 3, 20212 minBe a Thought LeaderA common thread through all of my articles is clear: Always look for your advantage in your field. Finely hone it. Embrace it. And speak...